Mercedes Garage Cardiff

Excellent service from start to finish.

I love protech. They always look after my van. All the staff are amazing. Friendly and helpful. Thank you kirsty for always keeping me informed.

Brilliant

Service was very good. They were on the car as soon as the part arrived (I supplied it and had it delivered straight to them). They also checked other parts that potentially would have failed as well in relation to the repair I had brought it in for.

I’m smiling from ear to ear,

Massive thank you to Brett who managed to book me in and really looked after me, really nice fella who just wants to help you the best he can.

And also a massive thank you to Shaun the fabricator who fabricated my exhaust from scratch and was very patient with me.

Can’t thank the team down at Protech enough for doing such a massive but also... Read More

Fantastic service from Protech Automotive. Took my Jaguar E-Pace into them for a timing belt change. They fit me in very quickly and provided a courtesy car for the two days , while the work was carried out. Great knowing safety inspection was carried out on the car before getting it back. Overall fantastic service and great customer service. Would most definitely recommend and will be using... Read More

Work completed to a good standard (MoT) but there was some confusion why my car service wasn't performed, but the staff told me it wasn't long since my last one, therefore saving me money. Very honest and helpful.

absolutely amazing job I love the sound and absolutely amazing staff and amazing prices

I have to say the staff were warm and friendly and could not do enough for you, I would recommend to family and friends.

Very pleased with the work the done fabricating my exhaust very nice people. And happy to help you in every way. Highly recommend

I feel very lucky to have found Protech. They have looked after my Audi TT 3.2 VR6 with great advice, time, care and attention. The Techs are great and the Support team really look after you. Kirsty is a star ⭐️. I hope to keep my car for many years to come and Protech will always be my first choice in looking after her!

First time using protech and will definitely return! Swanky office too!

Service carried out. No drama or issues.

Excellent service . Kept informed and explained the work carried out reasonably priced compared to what a main dealer would charge. Will be revisiting for any further work to be done on vehicle

Friendly, professional staff. Great quality service. Would recommend and definitely use again.

From the time I sent in the request for a quote I have had excellent service. I received the quote the same day with a follow up message. The car was picked up and all work completed and returned the following day. Everyone I spoke to was pleasant and professional and the price was very competitive. I would have no hesitation in recommend this company.

Very friendly and helpful staff

As usual a brilliant service. The staff is friendly and all do a fab job. Will highly recommend

Probably the best mechanic in Newport. They've been nothing but helpful, considerate and extremely compassionate with our circumstances. I cannot recommend them enough. They are now my families to to mechanic. Thank you to the ProTech Team

Best garage I’ve ever used, great service throughout & they even went out of their way to help with issues around warranty claims to get the work required sorted! Had quite a big job with new turbos needed & they managed to diagnose, order parts & fix all within a few days!
Highly recommended!

Have used protech (manic) for years and always recive amazing service from booking in car to collection only garage I use and trust with my car.

Excellent service every time.

Always a warm welcome from the Team at Protech! Really helped me with an issue with my car last week, all sorted immediately- barely had time to finish my coffee! Thank you so much x

Thank you for MOT, repairs & services. All information provided by Protech with pricing and work carried out promptly.

Excellent staff really helpful- prices were fair with very helpful payment plans- the garage was really transparent with detailed report( advised me what to change never tried to push me in to changing something i didn't want to) I would totally recommend !! Thank you!

Had a issue with my spark plugs 2 weeks ago, everyone was really helpful and friendly and got my car back to me quickly and did a fantastic job. Been using this garage for years and never had any problems 👍🙂

Excellent service from Protech. They repaired my window regulator on my car. Really professional and efficient. John was so helpful and knowledgeable. Thank you!

This garage is amazing. Extremely friendly, and helpful. Made the whole experience stress free. Thank you Protech.

Amazing experience. The only garage I like to use. The staff are very helpful and friendly and always keep me informed about what's going on. Best mechanics around.

Excellent customer service from Protech Automotive a big thank you, and to the Technicians who involved repairing my car, highly recommended great job. Many thanks Gareth.

Very good level of customer service, with everything explained both before servicing and payment. They're always happy to help and will be honest with what is needed. The waiting area is lovely and the prices are very reasonable as well. Always happy to come back here.

Brilliant service one again. Very accommodating and friendly, service is best to none.
Will definitely be returning

Fantastic place never go anywhere else sorted my car out good communication kept me informed what was happening with parts ect great service

Booking and checking in were easy. I was phoned when the car was ready to be collected. Proper job!

Always a reliable and affordable service, kept fully informed and even followed up with a courtesy call a few days later to check all was ok, great service again!

Great service and friendly welcoming environment- best stocked waiting room too! Highly recommended.

Had an MOT today, they were extremely busy and took a little longer than usual but extremely happy with the service. Kirsty and all the guys were excellent

Very pleased with my MOT & service. Kirsty & co (I told you I'd forget your name sorry 🤭) in the office are friendy, even staying after closing time for me to arrive, thank you girls.

Really good, good price and when there was advisories sent over in a message to look it through first before deciding if I wanted the work to be done. Lovely welcome girls talked me through everything and Would take my car again.

Very efficient and friendly staff.Would definitely recommend them.

This is the second time I have used this garage, the first time was last year, I can honestly say I've had no problems with them, everything done professionally and find the people in reception very helpful, would definitely recommend and will go back again

I’ve used this garage for years now and I wouldn’t go anywhere else. They’re honest, reliable, friendly and nothing is too much trouble. A professional garage that will keep your car in great shape at great prices. Very happy with their customer service and cannot recommend them highly enough.

Van done on time

The team helped me out straight away and were lovely to deal with. Would definitely recommend.

Can't thank the team at Protech Automotive enough, from the warmest of welcome to the faultless standard of service. For any of your motoring needs give these guys a try you won't be disappointed. Thank you Brett and team

I find them quite reasonably priced. Good mechanics
Very helpful and friendly. Been going there for a few years now . Never had any issues with them .

Excellent service as always. Will never take car anywhere else. Always friendly and honest

Excellent service every single time. Brett and the whole team are friendly and helpful and the work done is always top quality. Best garage in Newport!

Very good service, always look after their customers

Excellent customer care. I find it hard to believe how bad others experiences have been given in my 3 years I've only had 1 minor bump and it wasn't their fault at all. All got resolved, I think alot of things can be resolved with a rational conversation and not throwing slurs on reviews. Had my service & mot every year with mm for 3 years now plus the odd bit of extra. This year alot of jobs... Read More

Very friendly and prompt garage. I work alongside them via a Lease company and they are always very helpful and a pleasure to deal with. They have helped us on occasion with repairs at short notice so have been very accommodating and best of all is their telephone jingle which is top notch.

Excellent service and friendly staff!

I used Manic Mechanics for my MOT and Service and received excellent service.

Brett, Lloyd and Kirsty were great with me, in explaining all the questions I had and ensured I was happy with all the work that had be done.

Would definitely recommend.

This garage is professional and reliable providing excellent customer service. The staff always keep you informed of the progress of your vehicle so there are no hidden surprises. I would highly recommend as it represents excellent value for money.